Here when you need help

Yardly Support

Get help with your Yardly account, the app, or property services. Email [email protected]. We review support requests as soon as reasonably possible during normal operations, but response times may vary.

How we can help

  • Login and password-reset assistance
  • Scheduling and service requests
  • Job-status notifications
  • Before-and-after photos
  • Service history
  • Invoices and payment questions
  • Account deletion
  • Privacy questions
  • Technical problems

Contact support

Email [email protected] with a brief description of how we can help.

Account deletion

You can initiate deletion inside the Yardly app through Profile → Settings and Legal → Delete Account.

After server confirmation, the app signs you out and login access is revoked. Certain historical service, warranty, invoice, payment, refund, report, estimate, photo, and property records may remain archived for legitimate business and legal purposes. Archived records are not connected to an active login, and some archival cleanup may require administrative processing.

Technical support

To help us investigate, please provide:

  • The email address connected to your account.
  • A short description of the problem.
  • The approximate date and time it occurred.
  • Whether you were using Wi-Fi or cellular service.
  • A screenshot, when appropriate.

Do not send

  • Passwords.
  • Full payment-card numbers.
  • Authentication links.
  • Access tokens.
  • Sensitive information unrelated to your support issue.

More information

Return to the Yardly home page or review the Yardly Privacy Policy.